What can you do in case your visa got rejected? Even though it was a…

What can you do in case your visa got rejected?

Even though it was a long and stressful process, knowing all the documents you need after you get the letter of rejection by the embassy will make it easier for you to apply next time!

What can you do in an emergency?

What can I do to find the correct contact partner and get help immediately? Besides medical emergencies there are also situations which require personal support. We offer information for both cases. Medical emergency! One generally speaks of a medical emergency if a life-threatening situation occurs unexpectedly. Without immediate medical care, severe health impairment or the death of the person is to be expected. Help is needed immediately. Medical care is provided by the family doctor, the family doctor’s locum, the medical helpline service, the nearest available hospital or by the pan-European emergency number 112.

Will the insurance cover continue to be even if the foreign health office has issued a travel warning?

Language students, interns, doctoral students and students from the age of 30 Yes, EDUCARE24’s international health insurance protects you both when traveling in countries for which the German Foreign Office has issued a travel warning and in case of illness related to a pandemic. Students up to age 29 Yes, there is still insurance cover in Germany by Techniker Krankenkasse (TK).

Who are the best at digital relocation?

We from DR-WALTER are delighted to have found in Expatrio the ideal partner to make the stay in Germany as easy and unbureaucratic as possible for foreign students. With its comprehensive relocation services, Expatrio offers help and support to all people, especially to those from non-European countries. Expatrio helps you solve the many bureaucratic issues you have to deal with if you want to study or work in Germany.

What should you do in case you have damage to your baggage?

In case of damage to or loss of your baggage, you are covered by baggage insurance. The policy covers – within the sums insured – your entire baggage as well as your valuables such as jewelry, laptops, film or video equipment. The insurer will reimburse the baggage’s current value. Please note that processing of claims concerning damage to baggage requires the loss or damage to be reported to the local police and that we need their corresponding confirmation. For your notice of claim, please use our claim forms. Notification of damage to baggage is handled by: DR-WALTER GmbH Abteilung Leistung (Claims Department) Eisenerzstr. 34 53819 Neunkirchen-Seelscheid Germany Email: claims@dr-walter.com

What can you do in case you do not receive the documents by email?

Following your application, you will immediately receive an email with your insurance certificate along with customer information and product information. If you did not receive an email, please check the mentioned email address and take a look in the SPAM folder.

Will you be covered for an infection?

Fever, cough, signs of corona infection? You can rest assured. With EDUCARE24’s insurance cover, you don’t need to fear high medical costs. The medical treatment of the corona virus infection is covered. In addition, EDUCARE24 includes coverage up to 90 days for medical expenses should you be forced to stay abroad for a longer period of time due to the infection.

Can your EDUCARE24 insurance cover the expenses that you cannot cancel?

No, travel expenses are not covered by the international health insurance. We recommend: Contact your hotel or airline to clarify whether a goodwill arrangement (rebooking or cancellation) is possible.