What should you do in the even of liability losses? Liability insurance deals with financial…

What should you do in the even of liability losses?

Liability insurance deals with financial claims caused by your misconduct. Under statutory regulation, the policy covers the risks of everyday life as well as any activities as an intern. The policy includes any third-party claims as well as any personal damage to the host family and other persons living in the household caused by an au pair up to the maximum sum insured; in addition, the policy also covers damage to immovable property of the host family. Please notify us immediately in case of liability losses. Notification of liability losses is handled by: DR-WALTER GmbH Abteilung Leistung (Claims Department) Eisenerzstr. 34 53819 Neunkirchen-Seelscheid Germany Email: claims(at)dr-walter.com   Tel: +49 (0) 2247 9194 -31 Fax: +49 (0) 2247 9194 -20

Does it matter if the countries that you’re going to visit belong to different premium categories?

Please proceed as follows: Changing area of validity up to 6 weeks If your stay in a country which belongs to a different area of validity does not exceed 6 weeks, you do not have to do anything. You have worldwide insurance coverage up to 6 weeks. E.g.: You travel to Panama for 6 months. On your way back home, you want to make a four-week stopover in the USA. Please choose “Worldwide travels excluding USA/Canada” as area of validity for the complete duration of your journey. Changing area of validity for more than 6 weeks

Do you need to pay to cancel your insurance and how much?

Cancellation free of charge! Your travel plans change? You can cancel free of charge before the start of the insurance without giving any reason. The travel period changes? Rebook the insurance period free of charge. Are you travelling home earlier? You will be refunded any premiums you have paid too much.

What is some recommended information for Travelers?

Information for travelers – Our recommendation! The PROTRIP-WORLD insurance for travelers adapts to your travel plans. You have the choice between different travel regions and you can also flexibly choose the scope of insurance: PROTRIP-WORLD always includes a strong international health insurance. We recommend to supplement your insurance cover with the Comfort Package to be able to travel without worries.

What do we recommend to language and exchange students?

The PROTRIP-WORLD insurance for language and exchange students adapts to your travel plans. You have the choice between different travel regions and you can also flexibly choose the scope of insurance: PROTRIP-WORLD always includes a strong international health insurance. We especially recommend language and exchange students to supplement their insurance cover with the Comfort or Plus Package to be able to travel and learn without worries. The two packages differ in the scope of the liability insurance. The Plus Package includes a higher basic insurance sum and covers, for example, the risk of losing your keys and damages arising from an act of favor (e.g. if you are helping a friend move). The worldwide assistance helps you in an emergency with a multilingual 24-hour emergency call service. If necessary, the assistant coordinates the contact to the doctor or hospital, issues a cost transfer and organizes further services such as the medical return transport of the patient.

What is a telephone helpline?

In an emergency, fellow students or counselors at university are the first and nearest available contact persons for students. An open conversation can often work wonders. If you do not want to talk to people at your university in a difficult situation, you can also contact the “TelefonSeelsorge” (telephone helpline). Trained volunteers provide support by phone or online consultation. This phone number is only available in Germany: TelefonSeelsorge (telephone helpline) 0800 1110111 or 0800 1110222. Deutsche Telekom is a partner of the “TelefonSeelsorge” (telephone helpline). Your call is toll-free.

How should you prepare for the interview with the embassy?

When applying for a German Visa, before the interview with the embassy, we suggest you hand it in person. The reason for this is, in case you didn’t get all the required documents, they can help you with what else you need to be able to get the Visa.

What are some benefits of the PROTRIP-WORLD?

With PROTRIP-WORLD, you have maximum flexibility when traveling, because you can choose between international health insurance with or without a deductible. If you want comprehensive all-round protection, you can top up at a reasonable price and thus obtain all-round coverage. The supplementary insurance packages (Comfort or Plus Package) consist of accident, liability, baggage and assistance insurance. You can quickly and easily purchase the policy online. You will then immediately receive your insurance certificate as well as all the documents you need for embassies and authorities. It’s easy – find out yourself at Insurance – Quick & Easy.