What can you do in an emergency? What can I do to find the correct…

What can you do in an emergency?

What can I do to find the correct contact partner and get help immediately? Besides medical emergencies there are also situations which require personal support. We offer information for both cases. Medical emergency! One generally speaks of a medical emergency if a life-threatening situation occurs unexpectedly. Without immediate medical care, severe health impairment or the death of the person is to be expected. Help is needed immediately. Medical care is provided by the family doctor, the family doctor’s locum, the medical helpline service, the nearest available hospital or by the pan-European emergency number 112.

Is your data secure?

When purchasing our policy online, all information is sent through a secure connection. We use your data only for fulfilment of the insurance contract. For more information, go to our section on Data protection.

What are some benefits of the Free Travel Health insurance?

The most important benefits of Free Travel Health Insurance are:
  • Outpatient and inpatient medical treatment
  • Dental treatment for pain relief and simple fillings (amalgam fillings) as well as repairs of dentures
  • Medically necessary or prescribed return transport
  • Expenses for the repatriation of the insured person’s mortal remains in the event of death or funeral expenses up to €30,000
You will find a full description of benefits and benefit exclusions in the General Insurance Conditions (German).

Do you need EDUCARE24 for your studies in Germany?

With our online consulting tool you can easily find out if EDUCARE24 is the right choice for you. You only have to enter a few details about you and your planned studies in Germany, and our consulting tool will present you the cheapest insurance solution tailored to your needs.

What is some important information for AU Pairs?

Information for au pairs – Our recommendation! The PROTRIP-WORLD insurance for au pairs adapts to your travel plans. You have the choice between different travel regions and you can also flexibly choose the scope of insurance: PROTRIP-WORLD always includes a strong international health insurance. We especially recommend au pairs to supplement their insurance cover with the Comfort or Plus Package to be able to travel and work without worries. The two packages differ in the scope of the liability insurance. The Plus Package includes a higher basic insurance sum and covers, for example, the risk of losing your keys and damages arising from an act of favor.

What will happen in case of unpaid direct debits?

Please avoid any chargebacks. Every chargeback causes an enormous administrative amount along with bank charges. For any unpaid direct debit, we will have to charge the resulting fees imposed on us, if you are the one responsible for the unpaid direct debit (for example as a result of revocation, incorrect information or insufficient account balance). 89.

What should you keep in mind when staying abroad as a language student or trainee/intern?

You should always keep your insurance certificate since the authorities in a number of home countries require proof of insurance for the time spent abroad.

What are some of the benefits that the TK Public Health insurance provides?

TK student insurance fulfills all requirements prescribed for a German public health insurance by the legislator. Among others, this includes:
  • Direct billing with physicians and hospitals without advance payment
  • Medical, dental and psychotherapeutic treatment
  • Treatments for the preventive recognition of diseases
  • Treatment in order to prevent and alleviate diseases as well as contraception and termination of pregnancy
  • Provision with medicine, dressing material and medical appliances
  • Treatment of pre-existing illnesses
  • Inpatient medical treatment without temporal restrictions
  • Treatment of spouse and children
  • Easy extension of contract in case of the necessity to study for some more semesters
TK public health insurance offers much more than the legally prescribed minimum care. TK will also cover the costs for homeopathic treatments, travel vaccinations and sports-medical examinations. You will find more details in the TK Infosheet.
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