Which documents will you receive after your application? Following your application, you will immediately receive…

Which documents will you receive after your application?

Following your application, you will immediately receive an email with your insurance certificate along with customer information and product information.

Which are the countries that are part of the validity area of Europe?

Europe within the meaning of this policy includes all EU countries, Norway, Iceland, Liechtenstein, Switzerland, Andorra, Monaco, San Marino and Vatikan City. The following 28 countries are currently member of the European Union (EU): Austria, Belgium, Bulgaria, Croatia, Cyprus (Republic of Cyprus), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

What is the 3-D Secure procedure?

If you pay by credit card, we use the 3-D Secure procedure. It provides additional security for your credit card transactions and reduces the risk of fraud due to card misuse. You first enter your credit card number. A connection will then be established with the card issuer so that you can confirm your identity, for example by entering a code. If the authentication was successful, the credit card payment is executed. The 3-D Secure procedure should not be confused with your credit card’s check number (CVC). In order to use the 3-D Secure procedure, you must register with your bank/credit company, which usually takes a few days.

What is the number of jobs that’s been offered to international visitors traveling to Europe?

European Union countries had a rise in many aspects. The number of international visitors grew to 700 million visitors and the whole continent contributed 780 billion Euros and 14 million jobs.

How will your invoices be refunded, direct billing or from hospitals?

After the admission of a patient, hospitals usually contact our claims department. Billing then takes place directly with the hospital. In the USA and Canada, doctors and dentists can settle their bills directly with our partner Global Excel. For this purpose, you should contact Global Excel – if possible prior to falling ill. Doctors send their invoices to Global Excel who, in return, transfers the invoice amount directly to the doctor’s account. Advantage of direct billing: if the treatment costs are within the sums insured under the policy, you don’t need to bother with the billing at all.

What is considered to be a single and multiple entry Schengen Visa?

You can apply for a Single-entry Schengen visa when you have to enter a Schengen State once for a specific time. When you exit the country, your Visa’s validity will expire. You should consider applying for the Multiple-entry Visa if you want to go in and out of the country as much as you want.

What are some tips on the process of receiving the Schengen Visa?

When you are in the process of getting your documents ready for the Schengen Visa, make sure that their data is correct. Regarding your photo, make sure that the background is plain, nothing covers your face, your facial expression is neutral, you look straight into the camera and the quality of the picture is high.

What can you do in the case of a toothache?

Please inform your dentist about the details of your insurance coverage by providing him with our Ärzte-Info-Ticket (medical info card) prior to the treatment. In case of toothache, you usually receive immediate dental treatment. Such treatment aims to reduce pain and to treat the respective tooth. As with any other travel health insurance, the policy covers simple fillings (emergency dental treatment) for the relief of new and acute pain. For details, go to: What to do in the event of toothache?