What should you do in case you need treatment at the hospital?

What should you do in case you need treatment at the hospital?

During the admission, please present your insurance card and the Ärzte-Info-Ticket (medical info card) which you received with your insurance certificate. Hospitals usually contact us after the admission and the billing will be settled directly with the hospital. The policy covers emergency treatment and urgent operations within compulsory health insurance without optional services. If such inpatient treatment is not an emergency treatment, we recommend arranging the details of the planned therapy beforehand with our claims department. This way, we can help you to minimize any financial risk.

What is the 3-D Secure procedure like?

If you pay by credit card, we use the 3-D Secure procedure. It provides additional security for your credit card transactions and reduces the risk of fraud due to card misuse. You first enter your credit card number. A connection will then be established with the card issuer so that you can confirm your identity, for example by entering a code. If the authentication was successful, the credit card payment is executed. The 3-D Secure procedure should not be confused with your credit card’s check number (CVC). In order to use the 3-D Secure procedure, you must register with your bank/credit company, which usually takes a few days.

What should you as a student know about the health insurance?

Information for students and doctoral students – Check your insurance cover! The insurance offers of many programs and universities are suitable and you do not need to do anything else. However, sometimes the insurance cover is not as you are used to in your home country. Therefore, you should take your time before you leave and check the insurance offered. Sometimes it can be useful to take out PROTRIP-WORLD in addition to a compulsory insurance of the university or the country of travel. Here are some questions that you should clarify before taking out insurance:

• Does the insurance meet the requirements of the destination country?

Information on this can be obtained from the relevant embassy or consulate, for example.

• Are the benefits of the health insurance sufficient?

Will your health insurance be affected by a side job?

It is of no importance to EDUCARE24 insurance coverage if you have a side job in addition to your primary cause of residence. You should, however, clarify with your employer if such a side job is subject to social insurance contributions.

What are some of the deportation costs insurance for students?

In case of an officially ordered deportation of the visitor, the insurance policy covers the incurring costs up to €4,000 if claims are made against the host. Unlike former policies, the current deportation costs policy also provides coverage after the expiration of insurance if the visitor, against all expectations, has not left the Federal Republic of Germany.

What are some of the options that you have with the PROTRIP-WORLD?

With PROTRIP-WORLD the choice is yours. Comprehensive insurance package or low budget insurance – PROTRIP-WORLD can be everything. By buying one of the additional package consisting of accident, liability, baggage and assistance insurance, you will get comprehensive insurance cover. In addition to that you can choose between the insurance with or without a deductible.

How long will it take you to open a blocked account?

Opening your blocked account only takes a few minutes. You only need to enter a few details into the application form, then you upload a copy of your identity papers and you’re almost done. You will get the confirmation of the account opening within 24 hours. Afterwards you can transfer the minimum blocked amount. After receipt of payment (in international payment traffic this usually takes 3 to 5 working days after the money has been transferred) you will immediately get the officially approved confirmation of your blocked account for your visa application. No paperwork, no long waiting times, no visits to the authorities. Just open your blocked account online and you will already have cleared one hurdle on the way to getting your visa – quickly and comfortably.

Will your vacation costs be covered during your stay abroad as well?

Insurance coverage also includes worldwide trips and stays abroad up to a maximum duration of six weeks, even in your home country. In case of a stay of more than six weeks, only the first six weeks are covered. Flight tickets, railway tickets or stamps in the passport can be used to verify the duration of the holiday.